The E-meal is a software package to facilitate the meal order within a traditional restaurant. The customer is able to view the menu, place orders and call the waiter. Waiters are able to initialize a table for customers, control table functions to assist customers, confirm orders, send orders to food preparation staff and finalize the customer’s bill. The food staff, with their touch-display interfaces to the system, are able to view orders sent to the kitchen by customer through touch table screen. During preparation, they are able to let the waiter know the status of each item, and can send notifications when items are completed, again through the touch-display.
The system contains full accountability and logging systems, and supports supervisor actions to account for exceptional circumstances, such as a meal being refunded or walked out on.
